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T: +44 (0)203 6176970 E: info@creative.co.com

Terms and Conditions

All dealings including all quotations and any other order placed following such quotation are subject to the following conditions of sale in which Creative Retail Display Limited (09128085) is referred to as ‘the Company’.

1. Validity of Quotation
No order received from a customer by the Company and no purported variation of these terms shall constitute a contract until accepted in writing by the Company.

2. Prices
Prices quoted by the Company are those prevailing at the time but we reserve the right to make adjustments if necessary due to currency fluctuations, raw material or factory increases. Unless otherwise stated, all prices are exclusive of any applicable value added tax, for which the customer shall be additionally liable to the Company.

3. Payment
Approved credit account customers shall pay the price in full strictly net monthly within terms If payment is not made on or before the due date, the Company will charge interest at the rate of 10% per annum above the base lending rate of HSBC Plc from the due date for payment until the date of actual payment and shall further be entitled to statutory compensation pursuant to the Late Payment of Commercial Debts Regulations 2002.

4. Delivery
Delivery periods and dates are given in good faith, but are not the subject of any warranty or condition and time shall not be of the essence of the contract in these respects. No liability will attach to the Company if delivery periods or dates are not met for any reason whatsoever. Please advise us of any non-delivery within 10 working days of receipt in the case of goods and confirm in writing to enable us to claim under the carrier’s terms. Any shortage or damage on delivery must be reported to us immediately and confirmed in writing within 5 working days of delivery. For deliveries to third parties we do not accept liability for shortage or non-delivery unless we are given in advance the name of a specific person who will sign for the goods.

5. Returns
All returns are discretionary. In any instance, notification of a wish to return goods must be made within 10 working days of the invoice date for consideration by Creative Retail Display Limited. If the return is accepted, a restocking charge of 25% of the goods will apply to any returns. All bespoke items manufactured by Creative Retail Display Ltd are not valid for return and all sales are final.

6. Risk
The risk in the goods shall pass to the customer on delivery to the customer or (if earlier) when possession of the goods is taken by a carrier for delivery to the customer.

7. Force majeure
The Company shall not be liable to the customer, or deemed to be in breach of any contract with the customer, by reason of any delay in performing, or any failure to perform, any of the Company’s obligations in relation to the goods. If the delay or failure was due to force majeure or to any other cause beyond the Company’s reasonable control.

8. Reservation of title
8.1 The goods sold under these Conditions shall remain the absolute property of the Company and legal title in the goods shall remain vested in the Company until payment in full of all amounts invoiced or due to the

Company in respect of the Goods, or until the goods are resold by the customer, whichever shall first occur. In the event of sale of the Goods by the customer, the Company shall have the right to trace its title to the proceeds of sale of the Goods or any part hereof. In the event of the buyer becoming insolvent the right to resell the goods shall be suspended and of Creative Retail Display Limited by their servants or agents may enter the premises of the buyer to recover any goods as yet unsold by the buyer of Creative Retail Display Limited shall be entitled to waive title to any goods resold prior to the buyer’s insolvency and to trace the proceeds in the buyer’s hands or in the hands of any Liquidator or Receiver. No liquidator, receiver, administrator administrative receiver of the Customer shall have authority to sell goods to which the Company has title without the prior written consent of the Company.

8.2 Until such time as the property in and legal title to the Goods passes to the Customer, the Customer shall hold the Goods as the Company’s fiduciary agent and shall keep the Goods separate from those of the Customer and third parties and properly stored, protected, insured and identified as the Company’s property. Until that time, the customer shall be entitled to resell or use the Goods in ordinary course of its business, but shall account to the Company for the proceeds of sales of the Goods, including insurance proceeds, and shall keep all such proceeds separate from any moneys of the customer and of third parties.

8.3 The Customer shall not be entitled to pledge or charge, by way of security for any indebtedness, any of the goods which remain the property of the Company but, if the Customer does so, all moneys owing by the Customer to the Company shall (without prejudice to any other right or remedy of the authorised distributor or reseller) forthwith become due and payable.

8.4 The Company shall be entitled to maintain an action for the price of the goods notwithstanding that title in them has not passed to the customer.

9. Insolvency of customer
If the customer, being a body corporate, shall pass a resolution or suffer an order of the Court to be made for winding-up, or if a receiver, administrator or administrative receiver shall be appointed or, being an individual or partnership, shall suspend payment, propose or enter into any composition or arrangement with his or their creditors, or have a bankruptcy order made against him or them, then the Company shall have the right, without prejudice to any other contract with the customer, not to proceed further with the contract, and shall be entitled to charge for work already carried out (whether completed or not) and for goods and materials already purchased for the customer, such charge to be an immediate debt due from the customer.

10. Patent rights
The acceptance of a quotation includes the recognition by the customer of the right of the Company under any patent rights, trademarks, registered designs or other intellectual property rights relating to the goods, and the customer undertakes that patent numbers, trademarks or other trade markings on goods supplied shall not be obliterated, altered or defaced.

11. Applicable law
These conditions shall be governed by and construed in accordance with English Law and the parties acknowledge the exclusive jurisdiction of the English Courts.

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